Information on Returns

Kokoon offer hassle free, no cost returns. If you are not satisfied with your product, let us know within 14 days and we will arrange for a return. T&Cs apply.

How do I return?

Contact us at returns@kokoontech.com providing your order details and the reason why you’d like a refund of KOKOON.

How long does the refund take?

Once the refund has been issued, it can take up to 10 days to be reflected in your account statement. If you don’t see a refund after 10 days please get in touch with us again so we can look into the reasons behind it at contact@kokoontech.com.